PHERDT

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Activity overview

Latest activity by PHERDT
  • PHERDT created an article,

    2/12/2021 Student portal outage

    Hello everyone,    Our provider experienced an outage late last night causing issues on the student web portal. This included issues with displaying workbooks, quizzes, assignments, and a 500 websi...

  • PHERDT created an article,

    First time Portal/Strongmind login

    Hello everyone,    Welcome to iSucceed! My name is Patrick and I am the IT Coordinator for the school. As a new student you will spend your time primarily in two places with us, your student email ...

  • PHERDT created an article,

    10/8/2020 Courseware outage

    Good morning, courseware (or your student/parent portal) is experiencing an outage causing an ERROR 500 message to appear whenever a workbook or assignment is accessed. We are unsure to the extent ...

  • PHERDT created an article,

    Submitting a HelpDesk Ticket

    If our FAQ's haven't helped resolve your issue, you can submit a helpdesk request from our help center by selecting the Submit a Request in the upper right hand corner.  When Submitting a ticket h...

  • PHERDT created an article,

    Class content/ display errors. What do I do?

    Clearing your chrome cache will resolve display and content issues nearly all of the time. To clear your chrome cache follow the below instructions:  1. On your computer, open Chrome.2. At the top ...

  • PHERDT created an article,

    I forgot my login information for my school provided email. What do I do?

    If you need assistance logging into your school Gmail, please submit a Tech support request.

  • PHERDT created an article,

    My loaned school laptop isn't working. What are my options?

    iSucceed will not replace a school computer damaged due to negligence or mistreatment of equipment. If you experience other issues with your school computer, submit a Tech Support request and Tech ...

  • PHERDT created an article,

    I forgot my Strongminds password. What do I do?

    To reset your password, click the “Forgot Password?” option on the Login page. A password reset link will be emailed to you. Reset your password within an hour of receiving the password reset link ...