Connor Pape

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Activity overview

Latest activity by Connor Pape
  • Connor Pape created an article,

    I need to return a school-loaned laptop, how do I do this?

    You can return the laptop one of two ways: You can return the laptop to us at our Boise office during our normal office hours Our office address is: 6148 N Discovery Wy #120, Boise, ID 83713 ...

  • Connor Pape created an article,

    I didn't request a laptop from iSucceed when I enrolled, but I would like to request one now. What can I do?

    Students are more than welcome to request a loaner laptop from iSucceed, even if they did not request one at the time of their enrollment. To request a laptop, please submit a tech ticket. Followin...

  • Connor Pape created an article,

    I Can't Connect my Device to Wi-Fi. What can you do?

    If you are experiencing issues with your internet or Wi-Fi connection itself, we unfortunately are not able to provide support for your issue. We would recommend reaching out to your Internet Servi...

  • Connor Pape created an article,

    I Requested a Laptop from iSucceed to be Shipped to me. What should I know about it?

    Following your request for a laptop, we will send a laptop out to you for shipment. After this, the requesting student's parent or authorized contact will receive an email detailing information abo...

  • Connor Pape created an article,

    How do I Hard Reset/Powerwash my Chromebook?

    In some cases, a Chromebook may have an issue preventing you to log in, or some other issue with the device itself. One potential way to solve these problems is with a device power wash. Here are t...

  • Connor Pape created an article,

    My Chromebook will not Power On. What can I do?

    Before further troubleshooting, ensure your Chromebook is connected to a charger, and the charge light is on (if available on the device). Following the device being on the charger for a period of ...

  • Connor Pape created an article,

    How do I Clear my Cache and Cookies on Google Chrome?

    Clearing your Chrome cache will resolve display and content issues nearly every time. To clear your Chrome cache, follow the below instructions:  On your computer, open Chrome. At the top right, c...

  • Connor Pape created an article,

    I'm having issues with an assignment or page not loading correctly. What do I do?

    Clearing your Chrome cache will resolve display and content issues nearly every time. To clear your Chrome cache, follow the below instructions:  On your computer, open Chrome. At the top right, c...

  • Connor Pape created an article,

    Forgot your School Email or Password? Here's What to do.

    If you have forgotten your school email password, you will not be able to reset it on your own. To request a password reset, please submit a Tech Support Ticket with us.

  • Connor Pape created an article,

    My School-Provided Laptop is not working. What should I do?

    If you experience issues with your school computer that you cannot find a solution for, submit a Tech Support Ticket with us. iSucceed will not replace a school computer damaged due to negligence o...